Demands, processes, and outcomes in university psychology services with a child and youth population

This symposium aims to offer an overview of the characteristics of the demands for psychological assistance in two services of the Complutense University of Madrid, the University Clinic of Psychology (CUP-UCM) and the immediate telematic attention service (PsiCall), services that share the assistance to young university students, but whose procedures are very different.

The first paper explores whether the socio-familial profile of families attending the CUP-UCM is related to a particular reason for consultation. On the other hand, the aim is to establish whether there are differences in terms of the family profile, compared to the general population, and the reason for consultation, compared to those present in other services.

The aim of the second paper is to explore the possible relationship between different variables of the therapeutic course and adherence to treatment (session attendance, homework completion, course of therapy, treatment applicant…), depending on the reason for consultation.

83% of young Spaniards claim to have experienced some kind of victimisation in their lives. Experiencing any type of abuse has serious implications for the physical and mental health of children and young people, and has been shown to be a risk factor for suicidal ideation in young people. The third paper aims to characterise the phenomenon of polyvictimisation in PsiCall users and to study the impact it has had on the mental health of students, and its role in the emergence of suicidal ideation.

Supervised clinical practice is a fundamental element for the acquisition of an adequate level of competence for the practice of psychological intervention. For this reason, PsiCall UCM has developed an evidence-based model of clinical supervision of cases. The model and some of the empirical results obtained by it are described, and this constitutes the central axis of the fourth contribution of the round table.

Cristina Larroy

Complutense University of Madrid. Spain

Cristina Larroy holds a PhD in Psychology from the UCM, is Professor of the Department of Clinical Psychology at UCM, Director of the UCM University Clinic of Psychology and Director of UCM PsiCall (Immediate Telematic Psychological Attention Service for UCM students). She is also co-director of the Master’s Degree in Clinical Psychology: Professional Practice, UCM; and vice-president of the Scientific Society RED-INFANCIA.

Her current line of research focuses on clinical and health psychology, especially concerning young people and adolescents. Also in the field of children, she works in the control of oppositional behaviour and disobedience. In recent years, she has been working on issues related to telepsychology and new technologies.

She is the author of numerous scientific and popular books, scientific chapters, and articles, as well as more than 150 conference papers.

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